Faculty
Dr. Satvinder Madhok
Associate Professor, CIO-Wipro Technologies
Qualification: Ph.D.
An influencing, enterprising leader and accomplished senior information technology director Educational Qualification: M.S in Information Systems from New York with specialization in Technology Service Operations and Information Risk Management Certified Novell Engineer Master CNE Internet/lntranet Solutions Microsoft Certified System Engineer Cisco Certified Network Associate Cisco Certified Design Associate Cisco Certified Network Professional Certified Solaris (UNIX) Administrator Check Point Firewall Security Associate Check Point Certified Security Expert Sun Certified Data Mgmt.
Engineer (VERITAS) Sun Certified Net Backup Architect Sun Certified Storage Architect (SAN) Cisco Certified Internetwork Expert ITIL 3.0 Certified in Service Delivery COBIT 4.1 & VAL -IT & ISO 27001 Main Professional Experience: Director Global Technology Infrastructure, Barclays Bank Plc. 2018- 2020 Vice President – Asiapac Global Technology Infrastructure. First Data Corporation 2017- 2018 Executive Director, JP Morgan Chase 2010- 2017 Other Assignments: Merit of setting up 2 organisations from scratch in Asiapac entailing Management of technology Infrastructure & Service Delivery. Have expertise in managing 14 countries (Asia, Africa & MENA) for Technology Governance, Risk, Audit, Assurance and IT Security at Barclays. Designed and architected the in-country Technology Operating Model & technology Risk setup including Data centre, service management, Risk processes and procedures, Audits, Wintel/ Unix platforms, Networks, security, BCP & disaster recovery for Barclays India. Facilitated the infrastructure and Technology Operations setup with Application Support End to End of Non-Banking Financial Services (Barclays Finance) encompassing new product launches, Branch rollouts, ATM, payment portal, and wealth management. Rated as the Best Manager in JP Morgan Asiapac Technology & Second best manager in JP Morgan Chase Global Technology with the highest Employee Satisfaction scores for 4 years in succession. Maintaining the lowest talent attrition in Asiapac for 4 years in succession. Recommended and earned VP/Director Promotion thrice in 3 years in JP Morgan Chase for excellence in IT Infrastructure Operations, Agile, Technology Risk, Performance Engineering, Quality Assurance and Project Delivery in Asiapac. Headed entire Non-Development Global Technology operations at 3 facilities in Mumbai & Hyderabad with 742 IT Professionals.